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This video demonstrates the alternative password reset process if you do not have security questions enabled. This video walks through the process step‑by‑step, highlighting how security questions can verify identity and restore your access quickly. Learn how to set up and use Quick Balance for fast access to your account balances without navigating through multiple screens.

We have a range of online services so you can self-service. We run free and regular webinars, focusing on a particular topic. The 2025–26 payroll tax annual reconciliation is fast approaching and is due to be lodged and paid by 21 July 2026. We recommend that you allow sufficient time for processing and return by post before enquiring about your application. Select ‘National Name and Fingerprint Records search’ (now known as a National Police and Fingerprint Records Check) as the type of check required in Section A. Have that person sign and date each copy of your proof of identity documents (worth 100 ID points) and the application form.

Summerland Bank is the people’s bank, serving our local community and together, making it stronger. Access your statements anytime with secure, digital eStatements. Download our user-friendly Summerland Bank app for Apple and Android and enjoy a consistent, seamless experience across desktop and mobile. Designed to be simple, secure and personalised, giving you greater visibility and control over your money – wherever you are. Access your account and manage your finances with confidence through our upgraded Internet Banking platform. Fraudsters are impersonating Summerland and asking for personal details.

Whether it’s your first-ever account or you’re looking for a fresh start away from the ‘bigger guys’, we can get you up and running in minutes – online, over the phone, or in a local branch. A credit card that really does live up to its name, turn every swipe into an opportunity with a Summerland Bank Rewards Credit Card. Lets you use the value of your home for a personal loan at a reduced rate. At Summerland Bank, we offer a wide range of innovative personal banking services tailored to your needs. A mortgage secured loan for environmentally sustainable properties. A fixed rate loan to give you certainty and peace of mind.

Step 3: Receive your National Police Certificate

Our short videos and resources show you how key features work, highlighting helpful tips to make managing your banking simple and intuitive. Keeping your details up to date ensures you will receive important alerts and updates. In the Alerts/Notifications section, you can view, set up, and manage alerts for account activity, payments, and security notifications. Whenever you log in to Internet Banking or register the App on a new device, you’ll receive an email with the device details, date and time. The transfer can be set up as a one-off or a recurring payment (weekly, fortnightly or quarterly) and can be to an internal or external bank account. After your first login, you can set up a 4 to 8 digit PIN or use biometric login, such as Face ID or fingerprint, for faster and more secure access.

We offer a range of tailored home loans with 4 flexible options, perfectly suited to meet the needs of everyday Australians while providing a local customer service experience. Home loan options designed to give you flexibility today and confidence for tomorrow. Certainty of a fixed rate, the flexibility of a variable rate or a mix of both. Sign up to get the latest on your favourite topics from the ABC Sign up to receive the latest updates delivered to your inbox. Use this portal to access and manage your land tax information.

Check eligibility and apply for a National Police Check online. From 3 February 2025 it is no longer a requirement to provide a National Police Certificate when you apply for a private security, firearms or armed guard licence. Get started online with your ID at the ready and a quick check of your personal details. This video demonstrates how one‑time codes are sent and used to help keep your account secure. This includes Two‑Factor Authentication (Secure SMS or a VIP Token / VIP Access app), security questions, and a secure password. Set up the Quick Balance widget on your dashboard and choose which accounts appear at a glance, making it easy to check balances and keep track of your finances.

Equity Plus Personal Loan

Our internet banking platform is safe, secure and easy-to-use, so you can check your accounts, transfer funds, pay bills, and access your money. Open Banking allows you to securely share banking data with accredited providers (e.g., budgeting apps, comparison tools). Our innovative internet banking platform and app puts financial control back in your hands and gives you ultimate peace of mind when it comes to your money. That’s why, in addition to online and phone banking services, we also have a number of local and accessible branches across the Northern Rivers NSW and South East Queensland.

A simple loan with redraw and a low ongoing rate. With a basic home loan, no fuss application. For information about costs to apply for a National Police Check, including reduced fees for volunteer organisations and student placements, visit our fees and charges page. Your police check may take longer than expected if information is required from interstate police jurisdictions.

You will need to enable your new Quick Balance widget to see your accounts. If no security questions are currently set, follow the process available in our User Guide. If you have security questions set, follow the process available in our User Guide.

If you are not sure which type of police check you need, ask your employer, or the organisation or person who is requesting the National Police Certificate. As a result of the check, you will receive a National Police Certificate. Police keep records about your involvement with the criminal justice system, but only certain information can be provided on a police check. Visit book a fingerprinting appointment to book online. If you’re ready for a braver kind of banking, here are three ways to get started with Summerland Bank.

You can authenticate using Secure SMS or VIP Online Security token/app. These enhancements significantly improve security and align with industry standards. Together, these layers help ensure your Internet Banking remains secure, reliable, and protected at all times.

• This makes it easy to access your cash wherever you are in Australia.
• A mortgage secured loan for environmentally sustainable properties.
• A periodical payment is an electronic transfer of funds to another account.
• The comparison rate is based on a secured loan of $10,000 over 3 years.
• Limited to cash held in a Summerland savings or fixed term deposit account.

Sign and date the application form in front of that same person. Find an appropriate witness to certify a copy of your identification documents (refer to the application form for a list). You will receive this in line with National Police Check processing times. You will receive a certificate as a result of a National Police Check. Apply for a National Police Check and receive a National Police Certificate containing an official record of any disclosable criminal history. Learn how to select and configure questions to add an extra layer of protection to your account.

Conditions, fees, and eligibility criteria may apply, see us for details. With branches conveniently located throughout the region, and innovative online banking services, we offer good old-fashioned customer service with all the bells and whistles of a modern bank. Unlock convenience and competitive rates with our range of credit cards designed with your best interests at heart. Whether you’re just starting out on your financial journey, or you’re looking to take your banking to the next level, choose the account that’s right for you. Get in touch about police checks or fingerprinting through our online enquiry form.

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